Each book you borrow will auto renew up to 5 times (each time for 28 days), unless someone else requests it (see more under recalls). So in theory you can borrow a book for up to 6 months without doing anything. However, please be aware that our system will send an email informing you of having renewed a book. The email will look like this:

If you get any other kind of email, please read it even more carefully, as either someone else has requested the book you have borrowed from us, or you have come to the end of auto renewals. You can renew books manually.

We do, but only to the UK mainland, and it comes with some special procedures. Please read the following terms and conditions, before emailing us about it.

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Heythrop Library Postal service (charged separately) – Terms & Conditions /details of service

Version 1.1, February 2024.

The library also operates a postal service which delivers books to your registered UK home address. Readers must cover the cost of postage, both ways (please see https://www.royalmail.com/price-finderfor possible costs). Postal loans are not possible to locations outside the UK mainland (if you are unsure about this, please ask us).

What you need to do?

1.       Please email us that you would like to start using the Heythrop Library Postal service, and that you agree to the Terms& Conditions, as set out in this document.

2.       We will raise an invoice of£50, which we ask you to pay promptly. Please be aware that we ask for an initial BACS transfer of £50; we will use this as credit for any postal loan costs.

Please be aware that any unused credit can be reimbursed if/when your library membership ends, or you state that you no longer wish to use our postal service.

3.       Please let us know the answers to the following questions:

a.       Is there a safeplace at your address? (in case no one is in at time of delivery)

b.      Would you like the parcel to arrive in 24h or 48h? (We use 24h tracked as standard, but – of course –it will cost more of your credit).

c.       Do you want us to give Royal Mail your email address, and/or mobile number; or both, or neither(if neither: we need to add our email address for notifications on delivery, when placing the online postage order).

4.      You will need to return the books as if you had borrowed them in person, i.e. if the book has been requested by someone else, you will need to return it within the requested 7 days. Also, you are expected to return books before the given due date.

5.      You can return any of our books in person, or by post (if the latter, please use tracked delivery).

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Your potential further costs:

If the book gets lost either on the way to you, or on the postal return to us, you will need to pay for the replacement costs:

a)      If the book is still available, we will charge you the RRP at the time of you reporting it lost as the cost for the replacement.

b)     If the book is irreplaceable, we charge a minimum of £50; the exact charge is dependent on the perceived value of the book.

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Further potential pitfalls:

Like with any book borrowed (whether in person or by postal service), the following might impact the speed by which you will receive the book. It can happen that:

a)      another borrower may place a request on the book issued to you, at any time. This might mean the time you can borrow the book is very short (once a book has been recalled by another borrower, it should be returned within 7 days of the notification email being sent).

b)     If you recall a book, it might take 7days or more to be returned to us, before we can then post it to you.

c)      24 hour tracked delivery cannot always be guaranteed, i.e. it might be delayed by the time we receive the book, and put it into the post box, or indeed the next collection time of the post box.

d)     The book is in one of our offsite stores which have the normal delivery times before we can then post it to you (i.e. 3x a week, with cut-offs normally on Tuesdays, Thursdays, and Fridays: for delivery to us on Wednesdays, Fridays and Mondays).

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Since March 2023, we have asked our library users to supply testimonials, sharing how and why they benefit from the collection, library services, and the Mount Street reading room.

If you are a member and would like to contribute to the testimonials, please email us: heythroplibrary@jesuit.org.uk